About Us
Welcome to Katty Cleaning Services LLC, where cleanliness meets care! Based in the heart of Secaucus, NJ, we proudly serve Hudson and Bergen counties with top-tier residential and commercial cleaning solutions. Founded with a commitment to exceptional service, we combine meticulous attention to detail with a friendly, personal touch that makes every client feel like family.
At Katty Cleaning Services, we believe a clean space is the foundation of a happy and healthy life. That’s why our professional team goes above and beyond to ensure every surface shines and every corner is spotless. Whether you need a sparkling home, an organized office, or a tailored cleaning schedule, we’ve got you covered.
With flexible scheduling, reliable service, and a dedication to excellence, Katty Cleaning Services LLC is your trusted partner in creating spaces you’ll love to live and work in. Let us bring a little sparkle into your day—one clean at a time!
Policies and
Conditions
Company Rules
1. Service Hours:
• Services will be performed at the time previously agreed upon with the client.
• Schedule changes must be notified at least 24 hours in advance.
2. Cancellation Policy:
• Cancellations made with less than 24 hours’ notice will incur a fee of 50% of the service cost.
• Repeated cancellations may result in the termination of the contract.
3. Payment Policy:
• Payments must be made at the time of service unless a different written agreement exists.
• Cash, credit cards, or electronic transfers are accepted.
4. Safety and Responsibility:
• Staff will not move heavy objects or access hazardous areas.
• Katty Cleaning Services LLC is not responsible for pre-existing damages in the client’s premises.
5. Customer Satisfaction:
• If the client is not satisfied with the service, they must report it within 24 hours to schedule a free correction.
6. Access to the Premises:
• The client must ensure safe access to the work site.
7. Provision of Supplies:
• Katty Cleaning Services LLC provides cleaning materials and products unless the client specifies otherwise.
Service Conditions
1. Definition of Services:
• It will be clearly stated which areas will be cleaned and what tasks will be performed.
• Additional services must be requested in advance and may incur extra costs.
2. Confidentiality:
• Staff will maintain confidentiality regarding any client information.
3. Contract Modifications:
• Any changes to the terms of service must be documented and approved by both parties.
4. Condition of the Space:
• The spaces to be cleaned must be reasonably free of clutter to ensure efficient service.
5. Legal Compliance:
• Katty Cleaning Services LLC complies with all applicable local, state, and federal regulations.
• Harassment of any kind, including but not limited to sexual, physical, emotional, verbal, or discriminatory behavior, towards Katty Cleaning Services LLC employees is strictly prohibited and will not be tolerated.
